Applying a discount

You can apply a discount to an order on the EPOS by pressing the Discount button on the pay screen.

Note: Manual promotions can be applied in the same way as discounts.

You will be prompted to select from all of the discounts or promotions available to your user. Any locked discounts or promotions, will be indicated with a Staff lock icon (discount) or Medal icon (promotion), next to the name of the discount or promotion.

Note: If you don't have permission to apply the discount a Manager PIN prompt will display for a manager to enter their PIN and approve it.

If you haven't yet set up any discounts you will have an open percentage and open monetary discount both available to the manager role only. You can edit or remove these, and add additional fixed or open discounts in the set up module on your back office.

Once you select the discount or promotion you want to apply, you will see the total amount to pay is reduced by the appropriate amount.

You can now proceed to pay for the rest of the order as usual.

If you wish to remove a discount, you can swipe the discount line (Shown on the right side of the screen), swiping from right to left.

Note: If you saved the discount by pressing done on the pay screen, please refer to the voiding items guide.

You can see any discounts or promotions that have been applied for any time period on the discounts report & the promotions report in your back office.