Card Connect - Pre-authorisations preventing Z report running

If you have already opened a pre-authorisation for a card, it is important that this is either used or voided off before running the end of day Z report. 


Failure to do so will result in being prompted at the point of running the Z report with the following:- 



Open tabs with a small card symbol next to them are active tabs with pre-auths pending against them. Read further on voiding pre-authorisations here. 


Should you receive this error message when you have no tabs marked with active pre-auths,then please contact support@tabology.com for further assistance. 


 

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