This article covers how to process drinks orders using the bar orders screen on the EPOS.
Every bar order will go through the following statuses: New > In Progress > Ready > Collected (removed from the view). Each status is indicated by a different colour header and a progress bar with the current status highlighted.
1. New
A new order is indicated by an orange header with the first step of the status bar (order pad icon) highlighted .
2. In progress
When a user presses the arrow in the top right of a new ticket, it will move to 'In progress'. The header will change to purple and the second step of the status bar will be highlighted to indicate the order is being prepared.
3. Ready
Once an order has been prepared the user will press the arrow in the top right of the ticket again, which will set the order to "Ready". This sends a message to any table side ordering ("roaming") iPads so the floor staff can see that a drinks order is ready to be taken to the table.
4. Collected
When an order has been collected to be taken to a table, the user will press the arrow in the top right of the ticket again to mark the order as 'Collected'. The ticket will disappear from the bar orders screen, but will still be available to view under the complete orders tab at the top of the screen.
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