Adding or removing devices

If you need to add additional EPOS devices to your plan, or remove devices you no longer need, you manage this in the subscriptions module on your back office.

Note: If you signed up prior to July 2023 you won't see the subscriptions module unless it has been manually enabled. If you would like to make any changes to your subscription, get in touch via [email protected] or your Telegram channel and the subscriptions module can be enabled for you.

To add an EPOS device, go into your back office & select My subscription from the left hand navigation.

In your subscription plan, scroll down to Total number of EPOS devices.

To add a new EPOS device, click the Add a new EPOS device button.

Your new device will appear in the last row.  In the Device name column, give your new EPOS device a name and optionally select a device group for it.

Then click the blue tick icon, to confirm your additional device.

You will be prompted to confirm the addition of the new EPOS device, the additional monthly fee & your total monthly fee.

Click the blue Add additional device button.

Your EPOS monthly fee & Total monthly fee will update and the change will be reflected in your next invoice.

If you need to remove a device from your EPOS devices. Click the red bin icon at the end of required device row.

Click the blue Yes button, to confirm. 

Your EPOS monthly fee & Total monthly fee will update and the change will be reflected in your next invoice.