Tips & Service Charges report

You can see tips and service charge total figures on the Itemised Sales report and Z reports, but if you need to look into more detail you can do this on the Tips & Service Charges report.

To access this report hover over the Reporting Icon from the left hand navigation and select Payments & finance, then click Tips & service charge.

You will then be presented a list of tips taken for the selected time period. You will be able to see:

• Date and time the tip/service charge was applied
• The line item name
• The tab ID (Clicking this will bring up tab information)
• The tip amount 
• The tab amount
• The tip as a percentage of sales
• Which terminal the tip or service charge was applied from
• Tab owner - the assigned owner of the tab if there was one
• The member of staff who opened, closed and paid off the tab

Depending on how you allocate your tips, you can group the report by:

• Tab owner - the assigned owner of the tab if there was one
• Opened by - the staff member who opened the tab
• Closed by - the staff member who closed the tab
• Payment taken by - the staff member who took payment for the tab
• Terminal - the EPOS device the tip was taken on

Clicking the service charge tab will display any service charges taken within the time period and the same grouping options.

Note: Tab amount and tip as a percentage of sales only applies to the tips tab and not the service charges tab.