To ensure tables are receiving checkbacks at appropriate times, you can record on the EPOS when you have checked back on a table. This will show the time the checkback was made & who by, so that the whole team is aware.
To record a checkback on the table plan, open your table plan from the bottom navigation bar on your EPOS.
Click on the table that you've checked.
Click on 'Checkback'. A popup will display saying 'Table Checked'.
When you click on the table & view your tab, you will see a timestamp has been recorded along with the staff members name.
You can also record a checkback on the 'Summary' screen.
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